Indulgent Accommodation

at Miskin Manor Hotel & Health Club

Single Room Accommodation at Miskin Manor
Miskin Manor Conference facilities
Portraits Restaurant. Fine Dining at Miskin Manor
Miskin Manor, weddings with a touch of style

GDPR Policy

General Data Protection Regulation (GDPR) Terms & Conditions

The new GDPR rules will apply from 25th May 2018 to replace the Data Protection Act 1998. We have updated our terms and conditions accordingly.

What does this mean for you, our customer?

  1. Your data cannot be used or shared without your explicit consent

  2. It should be easy for you to have your data removed from any Websites or lists; this process should be transparent and swift

  3. You must be given the option to unsubscribe from any lists you may have previously signed up to. This is known as The Right to be Forgotten.

What does this oblige us to do:

  1. We will never store your data for the purpose of marketing unless specifically agreed by you. We will NEVER share your data with any third parties.

  2. Any data we have from you (address/ email address/ telephone number) will have been gathered as part of the booking process when you stayed with us. The details are stored for an accounting purpose for a period of seven years. You have the right to ask for this information to be removed from our Website. You can contact us by email at reservations@miskin- manor.co.uk or telephone 01443-224204 and ask to have this information removed. Your details will be permanently removed from our back-office system within 48 hours of your request.

  3. We will not sign you on to an email list or social media platform as a result of your custom. If you have “liked” our social media platforms but no longer wish to keep in contact you are free to unsubscribe using your own social media account.

 

Our commitment to your security

All Miskin Manor Hotel have unique logins to our system.

Any staff who leave Miskin Manor have their access rights terminated immediately. All passwords for all staff are then changed.

Passwords to all systems are changed at least once every six months as standard.

  • We never share your order information with third parties.

  • We will never cold call you.

  • We will never ask for bank details over the telephone

  • We will never ask for passwords over the telephone

Any telephone transactions will be initiated by you, the customer, in the event that you do not wish to order over the Internet or have called up with a query, and then proceed with a telephone order.

The emails you receive from us are payment confirmations and order completion notifications. These emails NEVER contain links or Call to Action buttons. You will receive a further email inviting you to review your purchase. If you are suspicious of an email or telephone call, we strongly advise you to independently verify the information.

Data Breach Policy

If our Website is breached, we are responsible for identifying the breach and reporting it within 72 hours. We have to assess the breach and its source. We must alter all logins immediately and rectify the breach swiftly.

If you are interested in finding out more about GDPR and your rights regarding personal information, navigate to ico.org.uk/for-the-public

Our Hotel

RCA Hotels Miskin Manor is a Grade II listed, AA four star hotel, set in 25 acres of award winning grounds and incredibly manicured gardens, surrounded by glorious Welsh countryside, situated on the outskirts of Cardiff.

Check Out time: 11.00 am
Check In time: 3.00 pm

GDPR Policy

Terms & Conditions

Privacy Policy

Contact Details

General Enquiries Tel: 01443 224 204

For information on Conference/Events or Weddings
please Email: businessandevents@miskinmanor.co.uk

For Bedroom Reservations or Room Enquiries
please email: reservations@miskinmanor.co.uk

Location

Miskin Manor Hotel and Health Club
Pendoylan Road
Miskin
CF72 8ND

Find us on Google

© 2024 RCA Hotels Limited.  All Rights Reserved - Miskin Manor Hotel is a trading style of RCA Hotels Limited.
Registered office: Kilsby Williams, Cedar House, Hazell Drive, Newport, NP10 8FY.  Registered in England and Wales No: 14093521