The new GDPR rules will apply from 25th May 2018 to replace the Data Protection Act 1998. We have updated our terms and conditions accordingly.
Your data cannot be used or shared without your explicit consent
It should be easy for you to have your data removed from any Websites or lists; this process should be transparent and swift
You must be given the option to unsubscribe from any lists you may have previously signed up to. This is known as The Right to be Forgotten.
We will never store your data for the purpose of marketing unless specifically agreed by you. We will NEVER share your data with any third parties.
Any data we have from you (address/ email address/ telephone number) will have been gathered as part of the booking process when you stayed with us. The details are stored for an accounting purpose for a period of seven years. You have the right to ask for this information to be removed from our Website. You can contact us by email at reservations@miskin- manor.co.uk or telephone 01443-224204 and ask to have this information removed. Your details will be permanently removed from our back-office system within 48 hours of your request.
We will not sign you on to an email list or social media platform as a result of your custom. If you have “liked” our social media platforms but no longer wish to keep in contact you are free to unsubscribe using your own social media account.
All Miskin Manor Hotel have unique logins to our system.
Any staff who leave Miskin Manor have their access rights terminated immediately. All passwords for all staff are then changed.
Passwords to all systems are changed at least once every six months as standard.
We never share your order information with third parties.
We will never cold call you.
We will never ask for bank details over the telephone
We will never ask for passwords over the telephone
Any telephone transactions will be initiated by you, the customer, in the event that you do not wish to order over the Internet or have called up with a query, and then proceed with a telephone order.
The emails you receive from us are payment confirmations and order completion notifications. These emails NEVER contain links or Call to Action buttons. You will receive a further email inviting you to review your purchase. If you are suspicious of an email or telephone call, we strongly advise you to independently verify the information.
If our Website is breached, we are responsible for identifying the breach and reporting it within 72 hours. We have to assess the breach and its source. We must alter all logins immediately and rectify the breach swiftly.
If you are interested in finding out more about GDPR and your rights regarding personal information, navigate to ico.org.uk/for-the-public
RCA Hotels Miskin Manor is a Grade II listed, AA four star hotel, set in 25 acres of award winning grounds and incredibly manicured gardens, surrounded by glorious Welsh countryside, situated on the outskirts of Cardiff.
Check Out time: 11.00 am
Check In time: 3.00 pm
Miskin Manor Hotel and Health Club
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